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SLA Dashboard
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SLA Dashboard
Response time tracking for your portals
⚙ SLA targets
SLA health
Portal response times
By date sent
By time-to-view
By time-to-approve
Portal
Client
Sent
Time to view
Time to approve
Status
SLA targets
Set targets for how quickly clients should view and approve portals. Breaches show in red.
First view within (hours)
First comment within (hours)
Approval within (hours)
Alert email (optional)
Cancel
Save targets
✓ Saved